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Production & Shipping Timeline
Each item is crafted to order, whether standard size or custom measurements.
- Minimalist designs: 2 to 7 days to create
- Luxury couture gowns: 20 to 30 days of meticulous craftsmanship
Color may vary between different fabrics. We recommend ordering fabric swatches to see actual colors.
Order FREE fabric swatches (up to 6)Description
Bienvenidos a nuestra tienda
Nota:
1. Tallas: Para satisfacer las diferentes necesidades de nuestros clientes, ofrecemos tallas estándar, tallas grandes y tallas personalizadas. Para las tallas estándar, haga clic en la información de tallas de la página para ver y encontrar la suya. Si no encuentra su talla, ofrecemos tallas personalizadas. Contáctenos a través de la página. Tenga en cuenta que no aceptamos devoluciones ni reembolsos para tallas personalizadas ni tallas grandes. Gracias por su comprensión.
2. El artículo no incluye ningún accesorio como pendientes, collar, velo de novia ni enagua de crinolina (que se muestran en las fotos). ¡La puja es solo por el vestido!
3. Antes de realizar su pedido, lea atentamente esta descripción y formule todas sus preguntas. Para enviar un correo electrónico, haga clic en el enlace «Preguntar al vendedor» que se encuentra en la esquina superior derecha de esta página. Responderemos a sus preguntas en un plazo de 24 horas. Si no recibe respuesta, vuelva a enviar su correo electrónico.
4. El color del artículo real puede variar ligeramente con respecto a las imágenes mostradas debido a la configuración de cada monitor. Gracias por su comprensión. Las medidas se toman manualmente, por lo que puede haber una pequeña variación (de 1 a 3 cm aproximadamente).
5. Tiempo de procesamiento del pedido: entre 2 y 6 días (excepto pedidos urgentes; el tiempo de envío no está incluido). El tiempo de envío depende de la opción que elija. Correo de China: normalmente 30-50 días. DHL, FedEx o UPS: 4-7 días. Envío estándar de AliExpress: 15-25 días. Si necesita un pedido urgente, contáctenos antes de realizarlo. Gracias.
6. Indique el tamaño de la medida.
*color ______________
*Contorno de pecho__________pulgadas/cm
*Cintura __________pulgadas/cm
Caderas __________ pulgadas/cm
*De hombro a hombro (medido desde la espalda)_______pulgadas/cm
*Distancia desde el hueco hasta el suelo: _______ pulgadas/cm
*Altura de tus tacones: __________ pulgadas/cm
*Tu altura_______pulgadas/cm





Envío internacional
Al realizar su pedido, seleccione un método de envío y pague el importe total, incluyendo los gastos de envío. Tenga en cuenta que el plazo de entrega de los envíos internacionales no está garantizado debido a las diferencias en los tiempos de despacho de aduanas de cada país, lo que puede afectar a la rapidez con que se inspeccione su producto. Los compradores son responsables de todos los gastos adicionales de aduana, corretaje, aranceles e impuestos de importación a su país. Estos gastos adicionales pueden cobrarse en el momento de la entrega. El coste del envío no incluye impuestos de importación, y los compradores son responsables de los aranceles aduaneros.
Política de devoluciones internacionales
Le garantizamos el reembolso del artículo comprado en nuestra tienda con el que no esté completamente satisfecho, siempre que lo devuelva en su estado original por correo dentro de los 7 días naturales posteriores a su recepción. Las compras internacionales solo se pueden devolver por correo. Los gastos de envío de la devolución de los pedidos no deseados corren por su cuenta. Los reembolsos se abonarán al método de pago original. Para garantizar un ajuste perfecto, no ofrecemos reembolsos en artículos personalizados ni de tallas grandes. Tenga en cuenta que los artículos deben devolverse con todas las etiquetas intactas y con el albarán de entrega adjunto.
Nota
Por favor, contáctenos antes de devolver cualquier artículo. No aceptamos devoluciones sin previo aviso. Los gastos de envío y gestión no son reembolsables. Debido a las diferencias de color entre las pantallas de ordenador, especialmente entre las pantallas CRT y LCD, no podemos garantizar que el color real de los artículos sea exactamente igual al mostrado en las fotos.
Problemas de tallaje y ajuste
Como todos nuestros vestidos están cosidos a mano y confeccionados a medida, el vestido final puede variar aproximadamente 2,5 cm (1 pulgada) en las medidas especificadas. Para garantizar un ajuste perfecto, nuestros sastres altamente cualificados han incorporado tela adicional en las costuras para facilitar pequeños ajustes de talla. Para más información, no dude en contactar directamente con nuestro servicio de atención al cliente.
How to Measure
Size Measurement Guide
Learn how to properly measure your body for the perfect fit
Bust
This is a measurement of the fullest part of your bust or body circumference at the bust. It is a body measurement which measures the circumference of a woman's torso at the level of the breasts.
Wrap the tape around the fullest part of your bust and center the tape on your back so it's levelled all the way around.
This isn't your bra size!
Your arms should be relaxed, and down at your sides.
Wear the bra you're planning to wear with your dress when taking this.
Waist
This is a measurement of your natural waistline, or the smallest part of your waist.
Run tape around natural waistline, keeping tape parallel with floor. Bend to one side to find natural indentation in torso. This is your natural waist.
Hips
This is a measurement around fullest part of your buttocks.
Wrap tape around the fullest part of your hips, which is usually 7-9" below your natural waistline. Keep tape parallel with floor all the way around.
Hollow to Hem
This is the distance from your hollow to the hem of the dress.
Hold the measuring tape at your hollow while a friend pulls it down to the length you want your dress.
When taking this measurement, stand straight with your feet together.
We define knee length as the area just below your knee caps.
Measuring too high may result in a dress that is too short.
If this is a floor length dress please make sure you measure without wearing shoes.
Back Shoulder Width
This is the distance from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
Place the tape on "top" of the shoulders. Measure from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
Sleeve Length
This is the measurement from your shoulder seam to where you would like your sleeve to end.
Measure from your shoulder seam to desired sleeve length with your arm relaxed by your side to get the best possible measurement.
Measure with your arm slightly bent.
Armscye
This is the measurement of your armhole.
In order to take your armscye measurement, you must wrap the measuring tape over the top of your shoulder and around under your armpit.
Arm Circumference
This is a measurement around the fullest part of your upper arm.
Measure with the muscle relaxed.
Dress Size Chart
Find your perfect fit with our comprehensive size guide
Find Your Closest Size
| Size | Bust | Waist | Hips | Hollow to Hem |
|---|
| Size | Bust | Waist | Hips | Hollow to Hem |
|---|
Size Guide Tips
- Bust: Measure around the fullest part of your bust
- Waist: Measure around the smallest part of your natural waistline
- Hips: Measure around the fullest part of your hips
- Hollow to Hem: Measure from neck base to hem length
- If between sizes, choose larger for comfort
Shipping & Return
Return policy
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
baoleely will issue a full refund including shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to Contact Us directly for assistance with processing your return.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
baoleely will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At baoleely, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 7 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 7 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items, with this in mind, please refer to our cancellation policy below:
Unpaid orders are automatically cancelled after 5 days.
Cancel order within 24 hours of payment for a full refund.
Cancel order 24–72 hours after payment: 80% refund + shipping fee.
Cancel order 72-120 hours after payment: 70% refund + shipping fee.
Cancel order > 120 hours after payment: 60% refund + shipping fee.
Once your order is shipped, it cannot be cancelled.
If you would like to cancel your order, please login to My Orders, select the order you need help with, and request cancellation.
Shipping
This page shows you how to choose a shipping method for your order, estimate shipping cost, and gives other further information on shipping process of Baoleely.
You can choose your preferable Shipping Method:
Expedited Shipping
This shipping method is the fastest available. Delivery times are between 5-7 working days to all major destinations.Expedited shipping fee is calculated based on the weight of your order.
Please note: The Delivery Time = Tailoring Time + Shipping Time
Normal order: Tailoring Time is about 4-5 days.
Standard Shipping
Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times are 10-15 working days to all major destinations. Standard shipping fee is calculated based on the weight of your order.
Before we can ship your order, baoleely.com has to prepare your products, perform strict quality-control tests and package items carefully. The above delivery estimates do not include order processing time.